Tanfeeth Overview

Operating Costs and Efficiency Cost to Income Ratio Trends Highlights Costs increased by AED 228 million or +9% y-o-y to AED 2711 million in Q3 2012 YTD resulting from: -Cost to income ratio (YTD) - AED 224 million Dubai Bank costs AED 82 million increase in other costs and depreciation 38.5% 37.6%37.4% 35.7% 35.8% 35.3% 35.1% 35.4%35.2% 4.9% 33.7% 33.8% 33.4% 32.7% 32.2% 32.9% 32.2% 31.4% 30.7% Offset by AED 30 million occupancy costs and AED 49 million staff costs Costs improved by AED 20 million or 2% q-o-q to AED 874 million in Q3 2012 resulting from: Target CI Ratio of 33%-34% - AED 20 million reduction in staff costs - AED 7 million reduction in Dubai Bank costs partly offset by AED 11 million increase in other costs ■ The Cost to Income ratio for Q3 2012 YTD stood at 35.2% ☐ The cost to Income ratio will be managed to the longer term target range of c.33%-34% Operating Cost Trends (AED million) Q108 Q208 Q308 Q408 Q109 Q209 Q309 Q409 Q110 Q210 Q310 Q410 Q111 Q211 Q311 Q411 Q112 Q212 Q312 Operating Cost Components (AED million) 2,483 (49) (30) 20 67 15 224 2,711 Q3 11 YTD Staff Cost Occupancy Depreciation Other Cost Dubai Bank Q3 12 YTD Emirates NBD cost -15% 808 825 850 1,025 [93] 942 [79] 894 874 C76J ㄇ69 558 505 583 551 565 523 502 -2% 74 66 74 51 96 61 64 64 168 104 184 212 49 179 61 -70 68 60 66 166 178 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Dubai Bank Staff Cost Occupancy cost Depreciation Other Cost 18

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