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Investor Presentaiton

REVIEW OF PERFORMANCE Looking to the Future with Confidence through campaigns including its new global 'More Than Bankers' series. In June 2022, the Group hosted its first-ever event for both clients and industry leaders at Dubai's Museum of the Future focusing on Ruwad. Group Human Resources is committed to continuing to support and develop our employees in the years to come. WELLON BVI HELLON BAY HELLOW Group Risk Management The Group has a structured risk management framework in place. Risk is managed proactively across the Group through various frameworks of principles, standards, policies/processes, organisational structures, approval authorities, measurement, monitoring and control processes. Daman and Emirates NBD launch new 'Early Payment Scheme' aiming to benefit 2,000 UAE medical facilities covering AED 4 billion of claims payment The Board of Directors (the Board) plays a critical role in overseeing a Group-wide approach to risk management and conducts its oversight through Board level committees. This role is further strengthened by Management level committees and respective business and risk control units, which report to the Board through the Board Risk Committee. Risk Governance The Board Risk Committee, Board Audit Committee and Board Credit and Investment Committee are the main Board level committees that oversee the Group's risk management. In line with best practice, the Group employs an enterprise-wide approach to risk management. The Group Enterprise and Regulatory Risk function provides an overarching view of emerging risks and facilitates the coordination between key risk functions in order to minimise risks and achieve business objectives cohesively and effectively. Credit Risk Corporate and Institutional Banking, Business Banking, Private Banking and Treasury Emirates NBD Group Credit reviews and updates the Group's credit policies, delegated lending authorities, guidelines and processes on an ongoing basis to ensure alignment with the Group's business strategy and the Group Risk Appetite Statement. The Group has a structured framework of products, policies and processes applicable to C&IB, Business Banking-SME and PB. A detailed set of policies are developed for these business segments to provide end-to-end guidelines on credit life cycle from loan origination to final settlement. The Group has established portfolio guidance through credit underwriting standards to manage sector-wise exposure concentrations like Real Estate, Hotels and Contracting. Further, Group credit policies and credit underwriting standards are reviewed and updated periodically. The Group follows the CBUAE criteria for asset classification and International Financial Reporting Standards 9 reporting requirements, ensuring compliance to delinquency classification and provisioning requirements. The Financial Restructuring and Remedial team focuses its efforts on recovery from delinquent customers to ensure efficient collections and remedial measures to reduce the flow of new Non-Performing Loans (NPLs) to minimise the impact of NPLs on the Group's performance. Credit Risk - RBWM Group Retail Credit proactively monitors portfolios and implements strategies considering the external environment, focusing on growth for selected segments. Portfolio management measures on existing customers of the Group continued, including regular credit line reviews. The Group's risk strategy aims to support portfolio growth within acceptable risk appetite thresholds. The Group follows prudent lending policies with adjustments made based on portfolio performance and external environment. Multiple programmes were launched to assist impacted customers during the COVID-19 pandemic. Going forward, the Group will continue to consolidate its Retail Banking and Wealth Management portfolios and continue to invest in digital and technology solutions to enhance operational efficiencies in its credit underwriting streams. 45 Emirates NBD ANNUAL REPORT 20 46 46
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