Investor Presentaiton

OTHER BANKING PRODUCTS PERSONAL LENDING BALANCE AND MARKET SHARE¹ ($bn) 10.3% 9.9% 9.3% 9.2% CARDS BALANCE AND MARKET SHARE3,4 ($bn) 13.4% APRA methodology i change² 13.3% 13.2% 13.2% 1.7 1.5 19 6.1 5.7 5.4 4.4 1.4 1.1 Mar 19 Sep 19 Mar 20 Sep 20 Mar 19 Sep 19 Mar 20 Sep 20 Personal Lending Market share Cards Market share CARDS³ AND PERSONAL LENDING 90+ DPD AND AS % OF TOTAL CARDS AND PERSONAL LENDING GLAS CONSUMER CARDS 90+ DPD AS % OF OUTSTANDINGS ($m) 1.6% 1.4% 1.17% 1.10% 1.13% 1.16% 1.2% 1.0% 92 80 77 64 0.8% 0.6% Mar 19 Sep 19 Mar 20 Sep 20 Mar 17 Sep 17 Mar 18 90+ DPD 90+ DPD/GLAS -NSW/ACT QLD Sep 18 SA/NT Mar 19 Sep 19 VIC/TAS Mar 20 Sep 20 WA -Total (1) Personal Loans market share is based on RFI peer group benchmarking and includes secured and unsecured loans. Market share as at Aug 20 (2) APRA Monthly Banking Statistics is used for Mar-19 market share. Sep-19 onwards is prepared using APRA Monthly Authorised Deposit-taking Institution Statistics. Latest market share statistics are as at Sep 20 (3) Includes consumer and commercial cards (4) Market share refers to consumer cards only 70 National Australia Bank

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