Ryder 2022 Investor Day
Customer Case Study: RyderShare Value Creation
Do it Best Corp. Hardware Retailer with 3,000+ Stores
1
Request for
Update on Order
2
3
Translate to Ryder Order
and Request for Update
4
BEFORE
6 steps and
RYDERSHARE™
5
6
Request for
Load Update
hours of calling
Store
Employee
Response
Central
Support
Response
Ryder
Operator
Driver
Response
AFTER
1 step in
real time -
store employee
has load
information at
their fingertips
Store
Employee
1
Central Support
RYDERSHARE™
SUPPLY CHAIN | DEDICATED TRANSPORTATION | FLEET MANAGEMENT SOLUTIONS
RYDER 2022 INVESTOR DAY
CUSTOMER BENEFITS
• Efficiency gain for central support team
•
Improved labor planning
•
Higher service levels
Ryder
Operator
•
Reduced turnaround times & touches
Ryder
74
Ever better.™View entire presentation