Investor Presentaiton
BUSINESS ETHICS
102-17, 102-34,103-1, 103-2, 103-3
Why is this topic material to Planigrupo?
Business ethics is one of our corporate values. We are convinced that only by be-
ing an ethical company we can continue to generate sustainable value over time.
That is why we always look to uphold the highest standards of ethics in the orga-
nization.
Our management of this topic
Planigrupo has people committed to the best and highest standards of conduct
in the performance of their duties, especially in their relations with customers,
tenants, shareholders, team members, society, and the authorities in general.
This can only be achieved through the good example of all our team members and
by conducting our activities and business in compliance with the applicable regu-
latory framework, as well as with rules and codes of ethics and conduct.
Our complete Code of Ethics is available here, and serves as a framework, policy
and guidelines for conduct based on and consistent with the company's mission,
vision, and values. It is the responsibility and obligation of each team member
to know and understand the values and principles presented in this document.
Likewise, it is a collective responsibility to participate in the dissemination and
review programs of this Code that are established periodically.
KPIS 2021
TARGET
CURRENT
Update the Code of Ethics and Conduct every two
years.
2022
2022
Percentage of team members that received and sig-
ned the certificate of agreement with and unders-
tanding of the Code of Ethics and Conduct.
100%
100%
Percentage of operations that were evaluated for co-
rruption risk during the year.
100%
100%
Number of complaints received in the complaints
mailbox that have not been dealt with.
0
0
Eventually, we also want to monitor:
Sustainability Report
Percentage of staff trained on knowledge of the Code of Ethics and Conduct.
Objective: 100% of team members trained.
Number of complaints received in the complaints mailbox during the year.
Number of cases resolved during the year.
Number of cases where something was found to be out of line (and any costs
associated with this conduct).
Number of cases still under investigation.
As an entry rule when joining Planigrupo, all new hires read and sign the Code of
Ethics and Conduct. In 2021, 100% of our team members read, understood, and
accepted the Code of Ethics.
We understand the importance of seeking ethical solutions not only internally,
but also externally. Our objective is to continue to evolve in the business ethics
area, first focusing our activities on improving internally as a work team, and later
involving other stakeholders such as suppliers and contractors. Thus, in this first
stage, and as part of our first sustainability report, the focus only involves activi-
ties for Planigrupo's team members.
To broaden and deepen the scope of Business Ethics' importance, the Code of
Ethics and Conduct will be updated on a biannual basis. During 2022, this code will
be presented to the Management Committee for approval. Training on the Code
of Ethics and Conduct will also be provided to team members annually. We will
seek to have at least 70% of our team members trained, and we will request that
all of them accept and sign the new Code.
32
Percentage of team members trained in ethics issues
100%
0
CEO Commentary
Who we are
Our focus on ESG
Corporate
Governance
Business
Ethics
About this
GRI
report
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