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Investor Presentaiton

Number of Retail Customers of the Group Robust earnings base of Group derived from monthly fee income from ongoing customer transactions As of March 31, 2015, the number of retail customers was 2.54 million. Of these, over 50% (1.32 million) are gas and CATV customers with connections built through face to face contact. Since the 2000s Internet, Mobile, and CATV customers have grown dramatically. 2.54 million 2.52 million 2.19 million 130 (Unit: thousand) Aqua 630 Gas (LP and City) Communication 1.58 million (Mobile) 860 690 Communication (Internet) March 31, 1990 March 31, 1991 March 31, 1992 March 31, 1993 March 31, 1994 March 31, 1995 March 31, 1996 March 31, 1997 March 31, 1998 March 31, 1999 CATV 1.14 million 0.89 million March 31, 2000 March 31, 2001 March 31, 2002 March 31, 2003 March 31, 2004 March 31, 2005 March 31, 2006 March 31, 2007 March 31, 2008 March 31, 2009 March 31, 2010 March 31, 2011 March 31, 2012 March 31, 2013 March 31, 2014 March 31, 2015 Weaker Customer service Stronger 2
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