Q1'21 Earnings Presentation
Strategy and business
Lower loan portfolio YoY, as corporate loans began to normalize following the uptick
at the beginning of the pandemic and lower activity during lockdown
Total customer loans (Constant EUR bn)1
Mar-21
Mar-20 YoY (%) QoQ (%)
33.6
32.8
32.3
Individuals²
12.4
11.6
7.3
0.7
31.4
30.8
o/w Mortgages
6.9
6.2
11.6
2.2
o/w Consumer credit
2.4
2.3
1.9
4.1
o/w Cards
2.0
2.1
-12.4
-4.3
SMES
2.5
3.1
-19.4
-7.9
Corporates & Institutions
10.2
11.0
-7.3
-0.7
CIB
5.9
7.5
-21.8
8.4
Other
0.4
0.4
11.4
Total customer loans
*o/w Government³
*
31.4
33.6
-6.4
2.2
3.7
3.2
14.4
20.0
Mar-20
Jun-20
Sep-20
Dec-20
Mar-21
Santander
Group criteria
(1) Excludes reverse repos. End period exchange rate as at Mar-21.
(2) Includes Private Banking.
(3) Government loans in local GAAP.
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