OppFi Investor Presentation Deck
Understanding Our Customer Value
11
Over 1,785¹
Customers² Surveyed
1,426 of 1,785 took the
time to write a personal note
about their experience
of the remarks
were positive
87%
"OppLoans gave me a chance. And I
have not let them down and I will not
let them down. I hope they can
continue rescuing people such as
myself!"
Overall Experience
91%
had a very positive or positive
experience ³
We Are There When
Others Are Not ...
1. As of 5/2/2022
2. Survey is based on California customers only
3.77% had a very positive experience and 14% had a positive experience
ALMOST
50%
were turned down by
a bank or credit union
OVER
were turned down
50% by another lender
Our Impact
What would happen to our
customers without OppFi?
FALL BEHIND ON THEIR BILLS
RISK LOSING THEIR JOB
FACE THE PROSPECT OF LOSING
THEIR HOUSING
FACE POTENTIAL BANKRUPTCY
+ 80%+
-30%
30%
13%
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