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69 DEPOSITS & TRANSACTION ACCOUNTS DEPOSIT REVENUE ($m) CUSTOMER DEPOSITS BY INTEREST RATE¹ (%) 1,723 27 1,762 28 100 1,700 28 1,623 27 1,541 80 24 60 60 1,696 1,733 1,672 1,596 40 1,517 40 20 20 $175bn of deposits already at or near zero interest rate $83.6bn $90.9bn $61.6bn $34.0bn $55.6bn $42.5bn 0 Sep 18 Mar 19 Sep 19 Mar 20 Sep 20 less than between 0.01% ■ NII 0.01% to 0.25% between 0.26% to 0.50% between 0.51% to 0.75% between 0.76% to 1.00% more than 1.00% CUSTOMER DEPOSIT BALANCES BY PRODUCT ($bn) 121 111 84 90 8 88 95 95 46 97 109 142 129 120 108 32 17 Mar 19 19 22 29 29 29 30 333 Sep 19 Mar 20 Sep 20 Mar 19 Sep 19 Mar 20 Sep 20 Mar 19 Sep 19 Mar 20 Sep 20 Mar 19 ■NBIS ■Transaction ■Savings Sep 19 ■Term Deposits Mar 20 Sep 20 Mar 19 Sep 19 Mar 20 Sep 20 ■ Offsets (1) Australia only, as at 30 September 2020. Customer deposits exclude home loan offsets National Australia Bank

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