Sustainability Report 2021 Vivara

Specific contents Item Social Standards GRI 417: Marketing and labeling 2016 Page Omission Global Compact SDGs 103-1: Explanation of the 27 material topic and its boundary GRI 103 Management approach 2016 103-2: The management approach and its components 103-3: Evaluation of the management approach 49 49 417-3: Incidents of non- compliance concerning marketing communications GRI 418: Customer privacy 2016 49; We had no marketing claims that led to lawsuits regarding consumer practices. GRI 103 Management approach 2016 103-1: Explanation of the material topic and its boundary 27 103-2: The management approach and its components 103-3: Evaluation of the management approach 58 58 418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data GRI 419: Socioeconomic compliance 2016 GRI 103 Management approach 2016 103-1: Explanation of the material topic and its boundary 103-2: The management approach and its components 103-3: Evaluation of the management approach No complaints were identified in 2021 regarding confirmed privacy breaches, and there were no personal data leakage events in the period. 27 58 58 419-1: Non-compliance with laws and regulations in the social and economic area Since the last cycle of this report, there have been no administrative or judicial sanctions for non-compliance with laws and/or regulations in the socioeconomic area. 82 SUSTAINABILITY REPORT 2021 VIVARA 1|8 1,5,8, 16 18 1,5,8, 16 16 18 1, 5, 8, 16 16 Credits Rua Arquiteto Olavo Redig de Campos, 105 15º andar - Torre A - Brooklin Paulista São Paulo/SP - CEP: 04709-000 102-3 General Coordination Fernanda Ormonde GRI Consulting, Editorial Coordination and Design TheMedia Group Photos Acervo Vivara Shutterstock TVARA

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