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Verizon Investor Presentation Deck

Stores ▪ 1,875 direct distribution points 1,300 stores & kiosks Plus 575 VZW-staffed Circuit City kiosks ▪ Highest quality customer additions ✓ Loyalty and lifetime value ▪ Majority of transactions are loyalty-focused *Other includes: Credit applications, equipment repair, and refunds Store Channel Gross Adds (M) 1.6 1.2 2Q03 2Q04 Monthly Transactions by Type Other 1.4 Bill Payments Gross Adds verizon Upgrades Accessories 2Q05 Opportunity for Sales, Service, Upselling, Loyalty 18

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