Sustainable Value Creation and Industrial Growth

Business lines highlights 72 1. 2. Retail: further growth on increase in customer base and efficiency enel 2018-21 EBITDA evolution (€bn) 2018-21 free market customers1 (mn) 2018-21 volumes sold² (TWh) +17% +64% +33% 0.1 3.4 2.9 0.7 0.7 0.3 36 198 2.2 2.3 22 149 2018 2021 ■South America ■ Iberia ■Romania Free market power and gas customers. Includes Italy, Spain and Romania Free market. Includes Italy, Spain and Romania 2018 2021 2018 2021 42

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