Investor Presentaiton

Purpose-Driven Culture Strong leadership team in place to continue to advance our 'LEAD' Core Values and 'Do It Right' Culture 4Q 2023 Preliminary Results L Look externally Strive to meet and exceed the needs of our customers E Execute with excellence Continuously improve with an intense focus on excellence A Act with professionalism Operate with integrity and embrace diversity and inclusion D Deliver results Lead the charge to win for our customers and company Customer centric focus and investing in our culture... 11M+ Total Customers (1) 88% Bank Customer Satisfaction (2) 380+ Million Digital Interactions(3) ...Driving purpose and a sense of belonging... '23 Fortune 100 Best Companies to Work For America's Best Large Employers '23 (Forbes) Best Employers for Women '23 (Forbes) '23 Top 50 Companies for Diversity (DiversityInc) Delivering long-term value for all stakeholders ➤ 60,000+ Volunteer Hours 50-50 Media Spend Pledge See page 39 for footnotes. ➤ 5th Annual Moguls in the Making ally do it right. 5

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