Investor Presentaiton slide image

Investor Presentaiton

Confirmed incidents of corruption and actions taken |G4-S05| None. Number of complaints and claims related to recorded societal impacts, processed and solved through formal processes |G4-S011| None. Results from customer satisfaction surveys |G4-PR5| GRI G4 GRI CONTENT INDEX General standard content STRATEGY AND ANALYSIS Page Materiality Disclosures Embraer SA |G4-32| Jul 2017 Service Global compact Satisfaction indicators obtained from the annual 2014 2015 2016 G4-1 satisfaction survey of Commercial Aviation customers (%) G4-2 8 to 9 and 10 to 11 6; 7 and 20 to 21 Embraer Absolute Favorability (EAF) 67.20 77.30 83.20 ORGANIZATIONAL PROFILE Relative-to-benchmark Favorability (RBF) 0.85 0.85 0.91 G4-3 Embraer Absolute Unfavorability (EAU) 8.00 3.60 3.70 G4-4 Spontaneous General Satisfaction Index (ISGE) 87.40 85.90 84.90 G4-5 G4-6 G4-7 G4-8 4 13 and 24 to 29 13 and 44 13 and 14 to 15 4 13; 14 to 15 and 24 to 29 G4-9 13 G4-10 34 and 44 to 45 6 G4-11 37 3 G4-12 38 G4-13 26; 28 and 30 G4-14 20 to 21 G4-15 41 G4-16 41 and 45 to 46 MATERIAL ASPECTS IDENTIFIED AND LIMITS G4-17 G4-18 G4-19 G4-20 G4-21 G4-22 G4-23 4 4 and 6 46 to 48 46 to 48 6 and 46 to 48 4 4 70 INVOLVEMENT OF STAKEHOLDERS G4-24 G4-25 G4-26 G4-27 21 21 21 and 48 to 49 6 71
View entire presentation