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Investor Presentation

Polygon performs well in all aspects of insurance companies key purchase criteria Response time, capacity, price and NPS are the general KPC's Higher Response time (distance) 50 Description Presence across a geographic area including distance to claim POLYGON POLYGON HAS STRONG CAPABILITIES TO DELIVER ON IMPORTANT KPC'S Importance Lower Capacity Price Customer satisfaction Technical expertise Total cost control One-stop-shop Personal relations Ability to handle above normal claim levels, e.g. floods $ Sticker' price of PDR firm's services Measured through number of complaints or NPS ix Ability to handle larger and more complex claims $ PDR firm's effect on overall claim cost End-to-end admin. of claim process including integration, project mgmt. etc. Importance of trust and personal connection IC's focusing on cost, but PDR suppliers still able to pass cost inflation partly to IC's Polygon focus to be competitive on price however not a low cost provider ■ Decreasing price pressure from e.g. accelerated consolidation and price discipline among PDR players, more quality/NPS based weighting in insurer KPCs allowing for higher price premiums from better service Customer loyalty is very important in the insurance industry PDR providers are a critical component in end customer satisfaction and a positive claims experience has a strong positive effect on loyalty between the insured party and the IC Source: Third party provider, Company information SUPPORTING MATERIALS | POLYGON 43
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