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Investor Presentaiton

Strong Q3 2021 Revenue Performance as Pandemic-related Variability Begins to Subside Change in Non-GAAP Revenue Year over Year¹ Q3 2020 Q4 2020 Q1 2021 Q2 2021 Q3 2021 ■Contractual Recurring Other Transactional 1 Non-GAAP Revenue through 09/30/2021 blackbaud Payments ་ One-time Services & Other ($2M) Contractual Recurring Revenue Strong customer retention of 93% Continued strength in renewals and bookings trends with year-over-year improvement in sales productivity per rep Payments Revenue Benefited from return of larger in-person events and higher percentage of giving being done online Other Transactional Revenue Usage-based transactional revenue continues to recover with the return of in-person attendance and events One-time Services & Other Revenue Declined ~15% vs. Q3 2020, consistent with prior years and in line with strategy 25
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