Reimagining Growth with Resilience

Our protection philosophy is based on our experience across cohorts Supply side considerations ✓ Adverse mortality experience in pandemic Recalibration by reinsurers ✓ Need for calibrated underwriting Sustaining robust claim settlement ratio Insurers moving beyond top 10 cities and salaried segment Demand side considerations Huge protection gap and under-penetration ✓ Customers valuing brand, onboarding experience and track record, apart from the price Younger customers are less hesitant about discussing mortality, morbidity 20 20 اس Our Focus Areas Strengthening underwriting practices and use of deep learning underwriting models Continue to address protection opportunity through group platform (Credit Life) apart from retail business Product innovation catering to varying customer needs; Higher focus on riders Leveraging available market & industry platforms e.g., central medical repository for faster turnaround and greater underwriting precision Profitable distribution Diversified growth mix innovation leading Market- insurance Reimagining Quality of Board and management Protection is a multi-decade opportunity that we plan to address prudently with continued innovation HDFC Life

View entire presentation