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Investor Presentaiton

24% improvement in NPE levels Non-performing exposures 8.3% 11.4% €4.4bn reduction €9.4bn Dec 2016 €6.5bn Dec 2017 6.3% €5.0bn Dec 2018 NPEs as a % of gross customer loans Non-performing exposures (€176m) 2016 Net impairment gains/(losses) €36m (€15m) 2017 Net impairment (losses) / gains 2018 Bank of Ireland 2018 Results Announcement 23 23 Asset quality continues to improve • Non-performing exposures (NPEs) of €5.0bn, a reduction of €1.5bn (24%) during 2018 • NPE ratio reduced by 200bps to 6.3% • Reductions reflect successful resolution strategies and the positive economic environment. Expect further reductions in 2019 and beyond . SREP guidance received on coverage levels for NPES - coverage levels will increase on unsecured NPES (older than 2 years) and secured NPES (older than 7 years) from end of 2020 • NPE reduction strategies will be kept under review to respond to the associated and evolving regulatory framework Net impairment gains of €36m in 2018 Net impairment gains on loans and advances to customers of €36m for 2018, primarily reflecting: Strong performance of the Group's loan portfolios Positive outcomes from ongoing resolution of NPES Continued positive economic environment and an outlook of continued economic growth in key markets Absent a change in the economic environment or outlook, expect net impairment charge to be in the range of up to 20bps-30bps p.a. during 2019-2021 Bank of Ireland
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