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GOALS AND PERFORMANCE IN ECONOMIC DIMENSION CENTARA HOTELS & RESORTS CRG CENTRAL RESTAURANTS GROUP Performance in Governance Excellent corporate governance every year AAAAA 16 PASMICE Certification of the Thai Private Sector Collective Action Coalition Against Corruption (CAC) CAC Target 16.5/ Indicator 16.5.1 100 percent of employees received a training on anti- corruption and business ethics 100% Customer satisfaction of all brands meets the goal. 88.9% Performance in Economic Dimension C Achieved the goal Suppliers signed and acknowledged the Code of Conduct & Guidelines for Business Partners and Suppliers. 37% Achieving the goal In progress Appendix Page 39

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