Investor Presentaiton
COMMERCIAL RESPONSES - SUPPORTING INDUSTRY AND COMMUNITIES
PROGRESS ON OUR COMMITMENTS
•
.
>$1.2bn provided to support the growing fintech sector: part of
2020-2025 $2bn lending commitment to emerging technology
companies
>$11m lent to not-for-profit groups and other organisations to build
affordable and specialist housing: part of 2020-2023 $2bn
financing pledge
$2.4m spent with Indigenous businesses: part of $2.6m by 2021
commitment
6,906 microfinance loans provided to Indigenous Australians¹: part
of commitment to provide 19,000 loans by 2021
SUSTAINABLE AGRICULTURE
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•
Draft sustainable agriculture metrics agreed with ClimateWorks: a
key step in NAB's Natural Capital Roadmap. In FY21, we will test
with customers, farmers and industry to refine, and embed metrics
Research project with CSIRO confirmed positive correlation of
natural capital measures within Queensland grazing properties
with financial performance, testing to explore links with bank data
underway
BNZ, in partnership with AgFirst Consulting, launched a series of
natural capital factsheets to support Agribusiness customers with
key environmental topics and on-farm impacts
FINANCIAL HEALTH AND RESILIENCE
.
26,621 Australian customers referred to NAB Assist for hardship
assistance, up 35% reflecting bushfires and COVID-19 support²
First Australian bank to offer gambling control via app: >47,000
customers switched on blocks on >64,000 cards
Expanded Indigenous Customer Service Line capability - can
open customer accounts remotely using alternative forms of
identification: >2,500 customers served in 2020
Driving inclusive banking through our Reconciliation Action Plan,
Accessibility Action Plan and Customers experiencing
Vulnerability Framework
BUSHFIRE RECOVERY AND ASSISTANCE
$0.55m
0.15
0.40
Donations ($m)
$2.99m
>1,500 grants
provided
>1,700 days of
bushfire related
1.29
annual leave taken
~4,000 volunteering
hours contributed
1.70
Grants ($m)
■Local organisations
■ARC disaster & recovery
Business customer premises loss
Customer & employee home loss
~$770k also
collected via public
fundraising for the
Australian Red
Cross
46
(1) Microfinance loans provided in partnership with Good Shepherd Australia and New Zealand (GSANZ), loans provided to Indigenous Australians are reported aligned to GSANZ's July-June reporting
year
(2) Note this number reflects customers who have been referred to NAB Assist, and is not inclusive of customers with an active deferral as at 30 September 2020
National
Australia
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