Finance and Capital Management

Customer perspective PruFund components and investment returns Flexible components Three key choices for customers 1 Wrapper Retirement Pensions² type account¹ On / Off- shore bond ISA 2 Risk profile PruFund Cautious PruFund Growth Pru Folio range PruFolio range includes 5 different levels of risk appetite 3 Guarantee Without option With guarantee guarantee³ Resulting features Determined by customer choices Investment returns EGR Expected Growth Rate (EGR) Set quarterly based on expected long-term returns4 Annual Charges Upward unit price adjustments Annual Charges Includes Fund, Wrapper, and Guarantee fees5 Downward unit price adjustments 1. Including Income Drawdown; 2. Flexible Retirement Plan and Trustee Investment Plan; 3. Less than 1% of new customers in the 18 months to June 2019 have selected guarantee option; 4. Having regard to the investment returns expected to be earned on the assets of the funds over the long-term (15 years); 5. The Annual Charges cover, amongst other things, the expected cost of Shareholder Transfers Accrue daily to Applied based on customers' funds smoothing rules 44

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