Muthoot Finance FY 2021 Financial Overview
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DIGITAL INITIATIVES
Online Gold Loan (OGL)
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Muthoot Finance
24 % of gold loan customers are transacting online. (including Paytm, Phone Pe & Google Pay)
Muthoot Online
¡Muthoot App
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Muthoot
Qnline
Our online services has now been re-branded to
Muthoot Online, from WebPay earlier.
Customers can now make payment of interest and
principal re-payments using Debit Card/Net Banking.
Withdraw available loan amount and renew eligible
loans through our Online Gold Loan (OGL) facility.
To facilitate this service, we have partnered with
leading Banks and online payment gateway service
providers.
e-Sign facility has been launched in September'17.
Bank account online linking feature introduced.
Insurance products- Hospicash renewal launched
Introduced Whats App opt-in facility for customers
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Muthoot
Mobile App
Launched in Nov' 16 has about 32.3 lakhs downloads.
Online Gold Loan (OGL) facility available to withdraw
loan amount and renewal, apart from payments.
Rs.5,175 Crs payments from 1.55 Cr successful
transactions so far (Including Web Pay).
Updated scheme details available with loan calculator.
Google maps integrated for easy location of nearest
branch and fix appointment.
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UPI facility has been introduced in Feb'19.
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Paytm Payment gateway has been introduced in
June'19.
e-Sign facility has been introduced in Jan'18.
Along with gold loans, lead creation for PL, HL, AL
also introduced.
Bank account online linking feature introduced.
Insurance products (Hospicash, MSOP, MHP) also
launched)
Introduced Whats App opt-in facility for customersView entire presentation