Investor Presentation Q1 2018 Audited Results
III Key Investment Highlights
4
◆ Efficient Business Model
Operational efficiency driven by best-in-class supply chain processes
Sourcing
Commercial team sources orders from 350+ suppliers
while focusing on maintaining market competitiveness
and managing inventory levels
Monthly demand forecasting for over 9.5k SKUS
*Expired inventory risk fully borne by suppliers
Suppliers
Ordering
Delivery to platforms
Distribution Value Chain Overview
Processing
Over 200 platform operations employees handle and
dispatch inbound deliveries to distribution centers
c.860 telesales agents communicate daily with c.41k
clients, processing over 450k orders monthly
Distribution
Dynamic route optimization to enhance delivery
performance
A fleet of 625 vehicles handles order delivery from
distribution centers to c.41k clients nationwide
*1.5k warehouse staff perform order picking & packaging Over 5.5mn drops completed per annum
Information Flow
Demand Planning
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Order Preparation
Product Flow
Highly efficient supply chain utilizing advanced technology
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الرقاقات
Mobile Racks
Enhances capacity
management and
increases shelf space
by approximately 2.5x
Order Picking
Error proofing tool,
decreases order fix time
and speeds up shelf
replenishment process
Fleet Tracking
Sets geo-fence to
support route
optimization and ensure
efficient product
In-progress Enhancements
Transportation Management
System
Enhances inbound shipments,
collects data for route
optimization, facilitates sales,
collections and returns
Data Processing
Delivery to clients
Field Force Mobility
Solutions
Ability to manage schedule,
track visits, create orders,
process returns, and receive
customer feedback
Clients
PHARMACY
Enterprise Asset
Management
Ability to manage procurement &
warehousing processes, in
addition to tracking maintenance
for equipment & vehicles
Work Flow
Module
Call Center Management
Manages call scheduling and
handling, utilizing a newly
improved sales interface
B2B Module
Customer order management
tool includes features such as
placing & tracking orders with
further integration into an
online sales platform
Enhances internal
communication and optimizes
internal approval cycles
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Source: Company Management
delivery
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