Sustainability Report 2021 Vivara

Employee profile 102-8 826 NORTH NORTHEAST MID-WEST SOUTHEAST SOUTH 13% male 289 C 87% female 44 SUSTAINABILITY REPORT 2021 VIVARA 406 42.7% 51.2% UP TO 30 YEARS 31 TO 50 YEARS 428 Vicky Using digital technology, a new tool for assisting employees was launched in the year. Following the brand identity, Vicky is the virtual attendant in chatbot format available on Vivara's intranet. By using it you can obtain information about payroll, vacation, and benefits, among other per- sonnel department services. 1,952 #weare digital Have you already accessed Vicky? MOM 6.0% + 50 YEARS Training and development 103-21103-3 We have people management tools based on data analysis that allow us to efficiently manage the performance of our employees with individual targets. We provide intensive training to our sales team through 50 school stores for on-site training and an e-learning platform for remote training. We have an aggressive compensation policy, in which the variable component of sala- ries is 65%. The advance of online training yielded good results during the year, without forgetting the on-site updates. We had more than 300 thousand hours of train- ing in the year, a number boosted by the large volume of hirings due to the expansion of points of sale. The training agenda for 2022 was de- signed to also address more specific as- pects of the sales area, such as assisted selling and the attributes of our products. We mapped the Company's leadership journey, ensuring strategy alignment. We work so that our leaders act to con- nect people to our business, preparing them for day-to-day management, with the support from the Human Resourc- es area. We launched the Leadership Development Program, with activities that promote reflection on the role of high performance leaders. In 2022, the program will have new modules related to our culture, values, processes, and strategic planning. SUSTAINABILITY REPORT 2021 VIVARA 45

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