Investor Presentaiton

AIA Malaysia - Premier Agency End-to-end Digital Agent Journey to Enable Greater Productivity AIA Recruiter Recruitment and onboarding tracking RECRUIT EVO via AIA Life Planner App SERVICE ΑΙΑ Premier Agency One-stop Platform Enabled by AIA Life Planner App for Life Planners and Leaders SELL iPoS With remote signature and online payment capabilities New agents 100% recruited digitally Personalised 100% development through iLearn Notes: Data as of September 2021 unless otherwise stated (1) Based on cumulative agents using iCari over cumulative active agent count for the 9-month period ended 30 September 2021 AIA LIFE PLANNER Q SET PERSONAL ANEVE AL TRAIN AIA LIFE PLANNER APP: Anchoring Digital Platform for Life Planners and Leaders GAMIFICATION Driving the right behaviours 28 MANAGE IMPROVE YOUR SKILLS WITH AIA TRAINING COURSES AIA iLearn All-in-one learning platform eSales Builder via AIA Life Planner App PROSPECT iCari Life Planner Resource Centre 86% Agents using iCari(1) 100% Adoption of iPoS 15

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