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Investor Presentaiton

Lower CIR as we pace investments in staff and technology - |||| UOB - Costs / Income 43.7% 43.9% 44.6% 45.6% 46.0% 45.1% 46.7% 44.6% 43.8% ratio (CIR, %) 4,472 Operating expenses 4,184 4,003 1,086 1,089 (SGD m) 1,040 1,049 3,739 1,009 1,253 1,101 ☐ Total 1,142 282 259 270 281 1,150 269 504 □ Others 582 414 132 153 365 146 148 155 IT-related expenses 2,716 ☐ Staff costs 2,224 2,447 2,501 672 624 677 592 613 2017 2018 2019 2020 1Q20 2Q20 3Q20 4Q20 1Q21 Note: Expenses have been restated where the amounts no longer include expenses directly attributable to fee income 39

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