Vodacom Annual Results
Our Strategy | Leading African TechCo with clear System of Advantage
Africa's leading communications company
1 Footprint strengthened
• Launch and scale Ethiopia
•Complete Egypt transaction
2 Secure leadership in mobile and fixed
• Lead in mobile data - 4G, 5G. Accelerate smartphone penetration
.
•
Partnerships and acquisitions to accelerate fixed connectivity
Future of Home
Diversify and differentiate with our digital ecosystem
Scale financial
3
and digital services
Pay, lend, insure, invest, trade
in M-Pesa and VFS
• Super-apps + mini-apps in all
digital and e-commerce categories
4
Digital partner of
5
choice for enterprises
World class loyalty and
customer experience
• Broadband for enterprise
•
End-to-end loT, Cloud,
Security and BMS
• SME Champion
Engaged, loyal customer base
• World class CX in all journeys,
channels and touchpoints
6
Personalisation through
CVM and Big Data
Enhanced CVM and Big
Data capabilities
• Personalisation across full
multi-product portfolio
Optimised, future-ready TechCo
Optimise assets
7
Technology leadership
8
through sharing
in Network and IT
• Towers
•
⚫ Tech2025
• Fibre
• Data centres
Network co-builds
Vodacom annual results | March 2022
•
Best Network
• Modernised IT
.
⚫ Cyber-security
5
TechCo organisation
9
and culture
•Future-ready employee
experience
• Transform skills and
organisation for TechCo
10
Trusted brand and
reputation
•
.
Build a brand with purpose
• Embed purpose and social
contract into our reputation
Further togetherView entire presentation