OpenText Investor Presentation Deck

opentext™ | Digital Experience A set of solutions to create and track customer interactions throughout their journey, integrated with ERP and CRM. • Capabilities to intelligently create, individualize, and deliver faster more personalized data driven customer experiences at scale. • Empowers sales and marketing teams to collaborate better and execute faster to create and retain customers for life. opentext™ opentext Experience insights Journey Touchpoints LLLL opentext Qfiniti 59.92% 13.48% 1111 Welcome to Experience Insights, Guy Hellier! 6▸ CO Campaign Comparison DICH D habbal 11.92% 111 2/2 - 5.99% 1.9% an II.. www Edit analysis Call Center Sentiment Topic Qini Explore customer sentiment Analysis type Drill down Choose this for collecting the number of discrete events for each additional tenis Possible ways to view the data: graph, bar chart, or pie chart LEARN MORE opentext Media Management Digital Hub Searched Assets Review task Back to review List Choose this for collecting the unique combination based on chosen classifications Possible ways to view the datatable or list approved? LEARN MORE> Changes needed Revise Approved Choose this for entering the JSON for field definitions directly Final approval Changes required LEARN MORE> 40 Open Text Confidential. ©2020 All Rights Reserved. 32 Assets approved? Notify Metadata open AM

View entire presentation