4Q 2021 Investor Presentation
Digital
Build Digital to scale customer experience and operational excellence across the bank
Focus to date
Driving digital capabilities
World-Class Digital
Capabilities
2
Improve Operating
Model
3
Drive Operational
Excellence
مصرف الإنماء
alinma bank
Alinma
Corporate Vision
Pursuing initiatives across
Advanced Analytics and Big
Data, Al and RPA
Future
Focus
Projects are driven by
Agile ways of working
Augment digital work
force with best in class
talents and upskill digital
teams by establishing
digital training e-academy
Accelerate digitization
Progress on Advanced
Analytics while building
new capabilities
Reinvent the customer
experience and improve
multi-channel capabilities
Leverage the ecosystem to
create innovative and
unique propositions
Deliver with speed,
quality and efficiency
Improve ways of working,
e.g. Agile delivery,
DevOps, etc.
Establish the digital
factory to power rapid
delivery and foster
innovation
Improve efficiency
through digitization of
services and products
Automate internal
processes using robotics
to enhance turnaround
times.
"Be recognized and
celebrated as the
fastest and most
convenient bank in
KSA"
Key Achievements
2021
7/10 initiatives completed
4Q 2021 INVESTOR PRESENTATION
70%
Project Delivery
+41%
Agile IT
Projects
Delivered
+8
Advanced
Analytics
Use Cases
New Models & Digital
Factory Established
Igniting Operations
+8
7
Finalized
Digital function
Operating
Models
created, hired
CDO and factory
established
Operations
RPAS
Improved Ways of Working
Operations
teams
centralized
Adopted cross functional
squads for better collaboration
in the product development
lifecycle
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