4Q 2021 Investor Presentation slide image

4Q 2021 Investor Presentation

Digital Build Digital to scale customer experience and operational excellence across the bank Focus to date Driving digital capabilities World-Class Digital Capabilities 2 Improve Operating Model 3 Drive Operational Excellence مصرف الإنماء alinma bank Alinma Corporate Vision Pursuing initiatives across Advanced Analytics and Big Data, Al and RPA Future Focus Projects are driven by Agile ways of working Augment digital work force with best in class talents and upskill digital teams by establishing digital training e-academy Accelerate digitization Progress on Advanced Analytics while building new capabilities Reinvent the customer experience and improve multi-channel capabilities Leverage the ecosystem to create innovative and unique propositions Deliver with speed, quality and efficiency Improve ways of working, e.g. Agile delivery, DevOps, etc. Establish the digital factory to power rapid delivery and foster innovation Improve efficiency through digitization of services and products Automate internal processes using robotics to enhance turnaround times. "Be recognized and celebrated as the fastest and most convenient bank in KSA" Key Achievements 2021 7/10 initiatives completed 4Q 2021 INVESTOR PRESENTATION 70% Project Delivery +41% Agile IT Projects Delivered +8 Advanced Analytics Use Cases New Models & Digital Factory Established Igniting Operations +8 7 Finalized Digital function Operating Models created, hired CDO and factory established Operations RPAS Improved Ways of Working Operations teams centralized Adopted cross functional squads for better collaboration in the product development lifecycle 14/48
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