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Credit Investor Presentation

Year ended 31 March £m Revenue Employee costs Hired and contracted services Property rates Power Materials Bad debts Regulatory fees Other expenses Infrastructure renewals expenditure (IRE) Depreciation and amortisation Total underlying operating expenses Underlying operating profit Underlying operating costs Underlying measures reflect the adoption of new definitions for alternative performance measures (APMS) with prior year numbers re-presented for comparative purposes. 2021 2020 Change (%) 1,808.0 1,859.3 -3% (161.8) (161.4) 0% (96.3) (96.5) 0% (89.4) (75.9) +18% (83.6) (78.9) +6% (82.2) (73.9) +11% (28.7) (23.7) +21% (28.0) (28.3) -1% (48.8) (45.4) +7% (618.8) (584.0) +6% (164.8) (143.0) +15% (422.3) (400.2) +6% (1,205.9) (1,127.2) +7% 602.1 732.1 -18% United Utilities • Credit Investor presentation • 95
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