Earnings and Dividend Growth Report

Tangerine Canada's Leading Digital Bank Medium Term Objectives +15% +6% Earnings Deposits CAGR CAGR #1 Maintain #1 Client Experience Position Results Our Approach #1 Digital Bank in Canada Tangerine continues to see momentum as it evolves from being a Savings Bank to an Everyday Bank +39% New Client Onboarding via Mobile +29% New Client Growth Y/Y +13% Deposit Growth Y/Y No.1 Client Satisfaction among Mid-Sized Banks in 2020 for the 9th year in a row +15% Digital Client Engagement Y/Y YTD +14% Digital Transaction Growth Y/Y Product Innovation Broaden asset and payments portfolios to deepen Client relationships and drive earnings growth Client Experience Maintain industry-leading position in Client Experience through best-in-class onboarding and servicing. Strategic Partnerships Leverage partnerships with Raptors, MLSE and FinTechs to broaden our reach, deliver innovative solutions and drive client growth. 'Tangerine received the highest score among midsize retail banks in the J.D. Power 2012-2020 Canada Retail Banking Satisfaction Studies of customers' satisfaction with their primary bank. Visit jdpower.com/awards.. 29 29

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