Investor Presentaiton
Community Financial Services: Overview of Market Share for Malaysia
Market share
Loans
Dec-20
Mar-21 Jun-21 Sep-21 Dec-21
Total consumer (Household)
18.1%
18.2%
18.2%
18.1%
18.2%
Auto (Hire Purchase + Block Discounting + Floor Stocking)
30.4%
30.4%
30.3%
30.4%
30.6%
Total mortgage
*
14.5%
14.6%
14.6%
14.6%
14.6%
Credit cards **
19.3%
19.5%
19.6%
20.1%
20.3%
Unit trust
48.3%
48.4%
48.1%
47.6%
47.4%
Deposits
Total deposits
***
Total core retail deposits
Λ
Retail CASA ^
Retail savings
Demand deposits
Λ
17.1%
17.4%
17.4%
17.5%
17.9%
17.6%
17.9%
18.0%
18.2%
18.2%
25.2%
25.7%
25.8%
26.0%
25.8%
28.0%
28.7%
28.8%
29.0%
28.8%
19.7%
19.6%
19.3%
19.5%
19.7%
13.0%
13.0%
13.0%
13.1%
13.1%
Note:
Retail fixed deposits
Channels
Λ
Internet banking - Subscriber base
Mobile banking - Subscriber base
Internet banking - Transaction Volume ^^
Mobile banking - Transaction Volume
Branch network
Σ
* Refers to housing, shophouse and other mortgage loans
** Credit cards market share refer to receivables for commercial banks
*** Total bank deposits inclusive of investment asset ("IA")
Σ Industry number from ABM, latest data as at Dec'21
39.5%
39.4%
39.4%
39.0%
38.7%
30.9%
30.7%
30.3%
29.8%
29.3%
49.8%
50.2%
49.6%
49.6%
49.6%
60.7%
57.2%
57.0%
56.7%
56.3%
19.3%
19.3%
19.4%
19.4%
19.5%
Without IA. With IA, the market share as at Dec'21 for Total Core Retail Deposits, Retail CASA, Retail Savings,
Demand Deposits and Retail Fixed Deposits are 18.3%, 27.4%, 28.8%, 24.5% and 13.7% respectively (against MBB retail IA)
Excluding non-financial transactions as per BNM guidelines
ΑΛ
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