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Investor Presentaiton

Fulfilling the needs of customers digitally and increasing engagement MBANK/IBANK STATISTICS* Number of monthly active users** THOUSANDS +22.7% +4.6% Number of transactions MILLIONS +59.1% 9:41 Search Total Available Amount 4,652.23 9:41 Visa Gold -0.4% Operations 727 729 766 58.8% 853 61.2% 892 62.4% HITT 11 56.4% 56.0% Mar-21 Jun-21 Sep-21 Categories 35.4 35.3 30.2 Payments 26.3 Transfer to Own Accounts 22.2 Payments 65.600 34.3 34.2 29.1 25.3 21.2 0.9 1.0 1.0 1.1 1.0 Dec-21 Mar-22 1Q21 2Q21 3Q21 4Q21 1Q22 iBank mBank Number of monthly active digital users Share in monthly active customers (individuals) 2,744.00 0000 VISA PLUS Points 8,744 Mit Points 26,744 Deposits and Liabilities 9,744,000 Deposts 7,060.00€ 14 11.4mln Transactions per month 87% Customer Satisfaction Score Google play 4.8 Download on the App Store 4.8 NEXT STEP: 44.6% users/monthly Daily active ANDROID APP ON BUILDING A SUPER APP Mar-22 active users * Information on this slide depicts the use of mobile and internet banking platforms by individuals. ** Monthly active user - at least one login within the past month.
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