Investor Presentaiton
Customer Assistance Programs
Active Deferral
Active
Product Types
Canada
Requests 1
Total Exposure¹
% Deferral Exposure
Expired 1
#('000s)
%
($B)
%
Expiring Deferral
Exposure in Q4/201
($B)
% Current following
Deferral Expiry 1,2
%
Mortgages
137
58.1%
$39.0
94.0%
10.8%
$35.3
90.6%
99.4%
Credit Cards
33
13.9%
$0.2
0.4%
66.9%
$0.2
100.0%
94.4%
Personal Loans
66
28.0%
$2.3
5.6%
57.4%
$2.1
91.2%
93.2%
Total/Average
236
100.0%
$41.5
100.0%
16.5%
$37.6
90.7%
96.3%
International
Mortgages
99
4.3%
$9.4
52.0%
24.1%
$8.0
85.3%
90.6%
Credit Cards
1,504
64.5%
$3.5
19.5%
16.9%
$3.2
90.2%
86.8%
Personal Loans
727
31.2%
$5.2
28.5%
37.3%
$5.0
97.0%
89.5%
Total/Average
2,330
100.0%
$18.1
100.0%
27.3%
$16.2
89.6%
88.8%
Weekly Deferral Requests Granted ($B) 1
Deferral Expiry Schedule ($B) 1
Canadian Banking
International Banking
12
8
4
A
2.4
41.5
23.3
18.1
11.1
11.9
3.7
Mar-20
Apr-20
May-20
Jun-20
Jul-20
Jul-20
Aug-20 Sep-20
Oct-20
3.9
Post -
Oct-20
Jul-20
-1.4
1.9
Aug-20 Sep-20 Oct-20 Post-
Oct-20
International
⚫Canada
1 As at July 31, 2020
2 Canadian payments % includes accounts that have not yet completed first billing cycle since expiring
14View entire presentation