Investor Presentaiton
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Digital Transformation: Customer Experience and Drive
Efficiencies
Strengthening Our Competitive Advantage and Profitability by Leveraging Digital Capabilities
Unlock Efficiencies Through
One American Woodmark
Enterprise Resource Planning and Customer
Relationship Management systems to help
realize efficiency gains
Better leverage information across the
organization
Unify offerings and capabilities under a single
platform
Sophisticated data analysis to track customer
lifecycle and service needs
Better align internal capacity across teams
Increase Consumer Centric
Approach to Digital Marketing
Expand engagement through robust digital
marketing campaign
Accommodate online consumer preferences
Lead generation E-commerce tools to
increase business reach
⚫ Invest in Dealer/Distributor online platform to
improve customer experience (CX)
American Woodmark
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