Investor Presentaiton

Mention Volume Appendix: Supplemental Information to "More Change is Needed" Presentation 40k 30k 20k 10k GameStop's customers and employees have become increasingly unhappy over the past year, more so than competitors Walmart and Best Buy GameStop Sentiments of "Anger" and "Disgust" spiked during the Covid-19 crisis Mention Volume Mention Volume 200k 150k 100k 0 50k May 2019 Jul 2019 Sep 2019 Nov 2019 Jan 2020 Mar 2020 May 2020 restore GameStop Source: Brandwatch. Anger Disgust Fear 600k 400k 200k UL Walmart Save money. Live better. 0 May 2019 Jun 2019 Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 May 2020 BEST BUY 0 May 2019 Jun 2019 Jul 2019 Aug 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 Jan 2020 Feb 2020 Mar 2020 Apr 2020 May 2020 Joy Sadness Surprise Note: Brandwatch aggregates posts on various social media channels associated with retail brands like GameStop. Using their algorithm Brandwatch assigns an emotion to each post. 16

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