Global Wealth Management Update

Digital Progress: Pacific Alliance Digital Adoption (%) +8% +600 bps Active Digital Users (#'000) 3,677 4,002 4,365 4,044 4,357 2,717 58% 58% 53% 52% 46% +60% 2019 2020 2021 2022 Q1/22 Q1/23 35% +2,300 bps +12% 2019 2020 2021 2022 Q1/22 Q1/23 Active Mobile Users (#'000)1 3,334 3,793 3,861 3,458 2,830 1,847 +109% Digital Sales (%) +800 bps 2019 2020 2021 2022 Q1/22 Q1/23 +100 bps 68% 67% 59% 55% 51% +3,800 bps 29% Self-Serve Transactions 87% 90% 91% 91% 92% 75% +1,700 bps (%)² 2019 2020 2021 2022 Q1/22 Q1/23 2019 2020 2021 2022 Q1/22 Q1/23 Definitions Digital Sales (% of retail unit sales using Digital platforms) Digital Adoption (% of customers with Digital login (90 days) / Total addressable Customer Base) Digital Users: # of customers who logged into website and/or mobile in the last 90 days Mobile Users: # of customers who logged into mobile in the last 90 days Self-serve Transactions: % of Financial transactions through Digital, ABM, IVR, POS 12019 use historical estimation based on available mobile user data for Colombia and Chile; 2 Self-serve transactions for prior periods have been restated to conform to the current presentation 15 15

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