Investor Presentaiton

OPERATIONS Quality Management System . CRM enabling quality of spend Focus on reducing cost per kg (CPK) Customer acquisition and retention Investor Presentation 04 Build Pick-up & Delivery capacity • Pick Up & Delivery Automation • Differentiated solution for high-density locations • Improve/monitor franchisee performance 03 01 Transshipment Centers & Hub . · • Hub Modernization & Automation Flex Capacity & Peak Planning Scalability, Throughput, Cost, Cooling 02 GATI . Linehaul Centralization & Digitization Centralization: Control & Managing Costs Network Control Tower Digital Decision Support Continuous Improvement with key operations enablers across the value chain 20 20

View entire presentation