ESG Strategy and Digital Transformation slide image

ESG Strategy and Digital Transformation

Income Statement by business line for FY2021 € mn Net interest income/(expense) Consumer SME Corporate Global International Wealth & Banking Banking Banking corporate Banking Markets RRD REMU Insurance Treasury Other Total 77 29 51 56 8 48 22 8 296 Net fee & commission income/(expense) 46 9 14 9 55 6 13 (8) 2 26 172 Other income 2 1 1 6 4 17 61 10 11 113 Total income 125 39 66 65 69 10 61 14 53 34 45 581 Total expenses (157) (25) (26) (22) (30) (9) (39) (21) (21) (11) (22) (383) Operating (loss)/ profit (32) 14 40 43 39 1 22 (7) 32 23 23 198 Loan credit losses of customer loans net of gains/(losses) on derecognition of loans and changes in expected cash flows Impairment of other financial and non financial instruments Net reversal/(provision) for litigation, claims, regulatory and other matters (Loss)/profit before tax Tax Profit attributable to non controlling interest Profit/(loss) after tax and before non- recurring items (attributable to the owners of the Company) 13 3 6 (5) 1 (77) (28) (7) (66) (8) (36) 2 2 (19) 17 46 38 2 (2) (6) (5) 40 (5) (55) (35) 32 23 10 98 7 (4) (3) 7 (2) 5 2 (5) (2) (17) 15 40 40 33 35 1 (48) (31) 28 20 15 91 79 19
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