Overstock Results Presentation Deck
SEO Rankings vs. Customer Experience
7000
0009
5000
4000
3000
2000
1000
0
Google Organic Rankings Benchmark: April 1, 2017-September 30, 2017
4/1/17
4/8/17
4/15/17
4/22/17
4/29/17
5/6/17
5/13/17
5/20/17
5/27/17
www.overstock.com
6/3/17
6/10/17
6/17/17
6/24/17
7/1/17
7/8/17
7/15/17
www.amazon.com
7/22/17
7/29/17
8/5/17
8/12/17
8/19/17
www.walmart.com
Source: Top three rankings based on 20k top tracked keywords, SEO Clarity, 2017
overstock.com®
8/26/17
www.target.com
9/2/17
9/9/17
9/16/17
9/23/17
9/30/17
Overall Satisfaction (1-10 scale)
9.25
9.20
9.15
9.10
9.05
9.00
8.95
8.90
8.85
8.80
December 2016
January 2017
Customer Experience Satisfaction
Overstock
February 2017
March 2017
April 2017
May 2017
June 2017
July 2017
Home Furnishing eCommerce Competitors
Source: Bizrate Insights, Point of Sale Experience Survey, OSTK vs. 17 key Home Furnishing competitors
August 2017
44
September 2017View entire presentation