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Investor Presentaiton

Significant progress made on Group KPIs, with a clear plan of action to achieve medium-term targets Medium- Key Group Group Cyprus term Category performance indicators Dec- Sep- Sep- 2014 2015 2015 target (2017) * 1. Reverse 90+ DPD 41% 41% 39% 40%-50% coverage Asset quality Provisioning charge 3,6% 2,1% ** 1,6% <1,0% Key Pillars & Plan of action trend on overdue loans 2. Normalise funding; Eliminate ELA 3. Focus on • Continue restructuring, capitalising on the foreclosure law • • Seek FDI to enhance business viability Re-cycle restructured loans into the lending business for continued support and service Boost deposits by leveraging on stronger capital position Access Debt Capital Markets on the back of improved ratings, stronger financial soundness and better prospects Proceeds from disposal of non- core operations Direct lending into promising sectors with a view to funding the recovery of the Cypriot economy Further diversify income stream by boosting fee income from new sources in international business and wealth Eurosystem Funding funding % total 31% 22% n.a <25% balance sheet Basel 3 Capital transitional 14,0% 15,6% n.a >12% core markets in Cyprus CET1 Net interest 3,9% 3,9% 3,7% ~3,25% margin Fee and Margins and efficiency commission 13% 15% 14% Increase income/total income 4. Achieve a lean operating model ° Set-out a digital vision and introduce appropriate technology to enhance product distribution channels Introduce technology and processes to reduce operating costs • Introduce HR policies aimed at enhancing productivity 5. Deliver returns Cost to income ratio 36% 38% 35% 40%-45% • Strengthen governance and risk management to deliver appropriate medium-term risk-adjusted returns * Medium term target refers to the targets set as per the latest NDR presentation (available on the Group's website). ** Calculated as the provisions for impairment of customer loans, including provisions of discontinued operations, (in total €635 mn), net of gains on derecognition and changes in expected cash flows on acquired loans (totalling €263 mn) over average gross loans Bank of Cyprus 29 KOINO WKYПPIW 1235
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