Investor Presentation September 2020

STRONG INCREASE OF BASKET VALUE - DRIVER FOR LOGISTICS EFFICIENCY AVERAGE BASKET VALUE (NON-BMF; in EUR) 54.2 55.2 54.8 55.6 +0.4 € vs. PY zooplus 57.2 +2.4 € vs. PY • Successful upselling measures and incentives drive basket value in H1 2020. Accessories sales make a helpful contribution ○ Bigger baskets correlate positively with repurchase likelihood o Increased basked value with - positive impact on logistics cost efficiency Price increases in delivery and additional logistics cost related to protective COVID- 19 measures fully compensated H1 2018 H2 2018 H1 2019 H2 2019 H1 2020 Based on order date ZOOPLUS AG | INVESTOR PRESENTATION | SEPTEMBER 2020 22

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