Investor Presentaiton
DIGITAL PROGRESS UPDATE
Steady progress against 2018 Investor Day digital targets
Digital Retail Sales1
+1,700 bps
Digital Adoption²
+1,100 bps
15
11
22
28
26
26
F2016 F2017 F2018 Q3/19
Goal
>50%
In-Branch Financial Transactions³
-1,000 bps
37
26
33
23
29
20
16
F2016 F2017 F2018
Q3/19
F2016
F2017 F2018
Q3/19
•
Strong progress made
•
across key markets;
key highlight includes
Chile surpassing the
50% mark
Goal
>70%
Goal
<10%
Adoption grew
600bps against Q3 of
last year
• In-branch
transactions
continued to decline
at a steady pace
1 Canada: F2017 22%, F2018 26%, Q3/19 30% PACS: F2017 13%, F2018 19%, Q3/19 27%
2 Canada: F2017 36%, F2018 38%, Q3/19 42% PACS: F2017 20%, F2018 26%, Q3/19 32%
3 Canada: F2017 17%, F2018 15%, Q3/19 13% PACS: F2017 29%, F2018 24%, Q3/19 19%
Scotiabank. | 21View entire presentation