Canadian Retail: Loans and Provisions Financial Overview

Fiscal 2020 Financial Performance $MM, except EPS Reported 2020 Y/Y Net Income $6,853 (22%) Pre-Tax, Pre Provision Profit $14,480 +1% • Diluted EPS $5.30 (21%) Revenue $31,336 +1% Expenses $16,856 +1% Productivity Ratio 53.8% (10 bps) • Core Banking Margin 2.27% (17 bps) PCL Ratio¹ 98 bps +47 bps • PCL Ratio on Impaired Loans¹ 56 bps +7 bps Adjusted² Net Income $6,961 (26%) Pre-Tax, Pre Provision Profit $14,625 (1%) Diluted EPS $5.36 (25%) Revenue $31,139 Expenses $16,514 Productivity Ratio 53.0% PCL Ratio1 95 bps +1% +30 bps +46 bps • ADJUSTED NET INCOME² YEAR-OVER-YEAR ($MM) HIGHLIGHTS Adjusted EPS² down 25%, largely impacted by PCLs related to the COVID-19 pandemic Adjusted pre-tax, pre-provision profit² down 1%, or up 5% excluding impact of divestitures Adjusted revenue² was flat, or up 4% excluding impact of divestitures Core banking margin decreased 17 bps o Lower margins due to changes in business mix and the declining interest rate environment, as well as higher liquidity levels Adjusted expenses² increased 1%, or 3% excluding impact of divestitures Adjusted operating leverage² of negative 0.6%, or positive 1.0% excluding impact of divestitures ADJUSTED NET INCOME 2,3 BY BUSINESS SEGMENT ($MM) 143 -26% 9,409 -165 -60%4 -3,053 719 +33% -92 6,961 +7% 3,504 2,604 2,953 1,148 1,215 1,297 1,534 2,034 2019 NII Non interest PCLS income Non-interest Taxes 2020 Canadian Banking expenses 1 Includes provision for credit losses on certain assets - loans, acceptances and off-balance sheet exposures 2 Refer to Non-GAAP Measures on slide 40 for adjusted results International Banking Global Wealth Management Global Banking and Markets 3 Attributable to equity holders of the Bank 4Y/Y growth rate is on a constant dollars basis 2019 ■2020 13

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