Investor Presentation Q3 2021
Leader in Digital Banking and Innovation
liv.
• Liv. continues to expand; Liv. Prime (the first lifestyle-banking
subscription plan in the region) and Liv. Sure (General
Insurance products) now strong revenue generators for Liv.
• Liv.'s attractive referral program is popular with customers
• Liv. Blog launched, containing a growing list of articles on many
topics including money matters and safety & awareness
• In KSA, Liv. has 80,000 customers and is growing by about
8,000 customers per month
Liv. is actively migrating to a cloud-based architecture, enabling
Liv. to expands to new countries and scale easily
Key Digital Developments
• 86% of all face-to-face card payment transactions now 'contactless' through
Mobile wallet
•
EXPO 2020 Dubai branch opened with a Future Banking space showcasing
the Group's pioneering vision for the future of global banking
Integrated website with UAE PASS for seamless digital account opening.
• Launched Instant Quick Account Opening for UAE National Individuals and
SMEs
E20. Digital business bank live for most DED licensed entities and continues to
scale up
Transactions
via digital
channels
Eligible Retail
Business customers
98%
digitally active
79%
Eligible Corporate
clients opting for
digital platform
91%
OOO
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