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Investor Presentaiton

Operating trends: risk costs (abs/rel*) - Benign risk environment throughout 2021 - risk costs of 9 bps Group -31 CZ • • Q4 20 Q3 21 Q4 21 Steep decline of yoy risk costs attributable to few defaults, absence of special UTP assessment and updated management overlays (Covid heatmap) Qoq increase due to new defaults, method effects, while overall risk environment remained favourable Year-on-year segment trends: . 70425 1.00% -0.07% 107 0.24% 39 0.44% AT/EBO e 0.03% 14 0.15% 102 0.80% AT/SB -37 -0.28% 28 0.21% 50 1.24% AT/OA 15 0.36% -17 -0.40% 123 1.68% 19 0.23% 18 0.21% 50 2.18% -0.06% 32 1.28% 21 0.56% SK -28 -0.71% 3 0.07% 19 1.72% HU 3 0.24% 10 0.90% 30 1.58% -0.24% 22 1.14% • 1.58% 0.76% 0.29% Not meaningful in EUR m RO HG HR RS Other -16 2 5 7 3 1 Generally lower risk costs on better macro, few defaults, absence of special UTP assessment apart from HU Quarter-on-quarter segment trends: • AT/OA: large single recoveries in CRE and LC; method effects (PD updates) weighing on Q3 21 AT/SB: in Q3 21 method effects (macro update, lifetime PDs) had positive impact, in Q4 21 method effects had negative impact, resulting is significant swing RO: retail and corporate PD updates drive higher charge SK: previous quarter benefitted from single case release HR: higher charge due to parameter updates and stage migrations (S1/S2) *) A positive (absolute) figure denotes risk costs, a negative figure denotes net releases. Relative risk costs are calculated as annualised quarterly impairment result of financial instruments over average gross customer loans. ERSTE Group Page 24
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