2021-2023 Sustainability Plan and Financial Performance

Infrastructure & Networks Leveraging on A single global platform Asingle platform... Technology 1. Real Terms Business ୨୮ Processes solutions enel ..enhancing key business drivers... ..for a superior performance 2020 2030 Digitalization Smart meters coverage 60% ~100% 000 Reliability User/Remote ~350 ~200 control point Efficiency $ Opex/End 41 30 user¹ (€/cl) Resiliency 요 SAIDI (min) 259 ~100 Flexibility 32 22

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