Investor Presentaiton
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Improving Financial Health
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Appendix
Social - Experian Go case study (USA)
Helping credit invisibles
What's the problem?
There are large underserved populations both in Gen Z
and among minorities in older age groups
26m
credit invisible
consumers
2015 CFPB survey
20m+
US consumers
aged 18-23
years old
4m
25%
of households
unbanked or
underbanked
2017 FDIC survey
consumers turn
18 each year
30K
credit invisible
consumers visit
Experian each
month
Our research shows there are at least 28m credit invisibles
in the US with an additional 21m consumers who are
unscoreable by the credit score models most used by
lenders today. This more frequently impacts communities
of colour with 28% of all Black and 26% of all Hispanic
consumers currently unscoreable or credit invisible.
We believe increasing financial inclusion depends on
creating opportunities for underrepresented consumers to
succeed. This starts with ensuring all consumers have a
financial identity. Read more: press release, blog, website
31
Experian Public
1. As at Q4 FY23
Getting a credit profile
How does Experian Go help people?
Experian Go is a free service in USA. It enables first time
access to credit and education in minutes for credit
invisibles and thin file consumers.
Within 5 minutes credit invisible consumers can achieve:
Authenticated Experian credit bureau record
Tradelines and credit history (with data added via
Experian Boost)
Instant eligibility to financial offers
Consumers answer a short
questionnaire to ensure that their
personalised recommended next
steps best suit their individual
circumstances.
Since launch >130k consumers¹
have connected to Experian Go.
How do I use Experian Go?
1. Open the Experian app
650
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Seat FCDS Score!
Marketplace
offer for new cred user from Experten ov
These starter cards are your best bet
wear heretstones at
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PARTS CARDS
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to let you prov you
Capital One Pianum Cred Card
2. Authenticate yourself using a government-issued ID
and a selfie
3. Add tradelines using Experian Boost for bills you
already pay;
Or learn about becoming an authorised user;
Or accept a specially created card offer from our
partners and start building credit
Bexperian.
Financial education
The start of a great
partnership
We'll guide you through your new
credit journey...
•
Education about how credit
works
Help setting and meeting
financial goals
Personalised
recommendations to improve
your credit and launch you to
financial success
Working with partners
Experian Go will be also used by
partners who work with
underserved communities, such
as Unidos, Out and Equal, Urban
League and Handshake.
Working with trusted
messengers
We're working with a range of
different influencers to reach
different underserved
communities on social media
Credit card basics
Healthy credit habits change as your credit grows.
When you're starting out, keep these tips in mind
1
3
Avoid using your card for everyday purchases
to keep your balance managable.
Paying your balance in full each month will
help you avoid interest.
Prioritize paying your bills on time! A missed
payment can greatly impact new credit.
Our tried and true method for using a credit
card responsibly:
Set up autopay for your credit card from your
bank account/debit card
Put a small bill or subscription on your credit
card (Netflix, Disney+, etc)*
Get a credit score in 6 months!
"Some folks cut up their credit card to avoid overspending
Recognised at the 2023 BIG
Innovation Awards
BIG
INNOVATION
20
23
Recognised by Fast Company
World Changing Ideas list 2023
FAST OMPANY
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WORLD CHANGING
IDEAS 2023View entire presentation