9M-2019 Financial Highlights

Key Milestones 2008 ■ Launches commercially ■ VIVA abolishes incoming calls fees and other operators follow ■First Operator in the world to have all IP network " 2010 Expand retail network and launch joint promotions with retailers. ■ VIVA wins CommsMEA Best Telecom Finance Deal. 2012 ■ VIVA launches Elite Program for loyal, VIP and high value customers. ■ VIVA turns into profitability during the fourth year of operation. ■ VIVA Starts deployment of 4G LTE network 2014 Partnership with Real Madrid. ■ Listing on KSE ■ Retained earnings turned to be positive. ■Ranked 2nd in terms of revenue and subscriber market share ◉ 2016 Best Telecom Company by Arabian Business. ■Member of (ITU) ■Leading Corporate for IR Business Innovation in Risk Management 2018 ■ Best Network Development Award at 5G MENA ■ VIVA Reap Three Accolades at ME Call Centre Awards ■ VIVA Recognized as Leading Corporate for Investor Relations in Kuwait 2018 - third in the MEA ■ Signing of an initial agreement for the sale and purchase of QualityNet shares ■ VIVA Wins "Advertising Creativity Award" at Arab Media Forum O 어 2009 ■ VIVA introduces high speed Mobile Broadband in Kuwait. ■ VIVA launches innovative prepaid offerings and acquire 500K customers in one year. 2011 ■First to introduce Apple iPhone " Strategic partnership with Manchester United. First to introduce newest HSPA+ (42.2 Mbps) Broadband network. 2013 ■Complete nationwide 4G LTE Coverage and awarded Best LTE Deployment in the Middle East. ■ Number Portability and VIVA acquires majority of ported numbers between operators. 2015 The first in Kuwait to introduce the all-new (VOLTE) technology. ■ VIVA Branches network reached a total of 70 across Kuwait. First to introduce the LTE Advanced 2017 2019 ■ VIP Customer Service Award VIVA wins Sharjah Gulf Top 10 Business Award 2018. ■ "2017 Speedtest Award" ■ Excellence in Governance Award Best Operator Network 5G Innovator of the Year Awards ■ VIVA, Acquired Quality Net ■ VIVA announces nationwide 5G services with Huawei in 2019 4 Investor Relations VIVA

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