Investor Presentaiton
Review of the previous policy (FY2020-FY2022) and our issues (2)
(2) Regain trustworthiness by revising sales measures and methods
Optimize support structure to facilitate
proposals for a wide range of restaurants
Process
Formulate an "easy to chose, use, and
continue using" membership plan for
a variety of restaurants
Improve effectiveness of sales promotion
products and develop new products
Ability to select the number of points
to be awarded to online reservation users
Roles
Basic
Inside sales
Creating
prospective client
Additional
product
30,000 yen / month
Light
Same as
Field sales
Business meeting
Upselling proposals
10,000 yen / month
on the left
Start
Customer success
After-sales support
0
yen
/ month
Online Reservation Coupon
Mobile ordering service
After transition to division of labor system in Apr. 2021,
optimized in accordance with human resource allocation
through secondment measures
ā Launched new membership plan in Sep. 2021
Developed sales system for our products
Promote efficiency in support operations
Check and adjustment of membership plan
Identify effectiveness in making marketing
more efficient and future growth potential
Issues
GURUNAVI
Further strengthening of product and support capabilities to help resolve issues
faced by restaurants as described below (p.22)
It is necessary to expand product lineup and improve proposal skills
to meet restaurant needs beyond in-house development
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